Privacy Policy

This privacy policy describes the personal data that SuperJili collects, how that information is processed, and the steps you can take to exercise your rights as a data subject. This policy applies to all websites and mobile applications owned by SuperJili.

Please note that your web browser or software may transmit certain information to the server that hosts the websites you visit. This information may include a unique number assigned to your server or internet connection, your computer’s capabilities and features, your geographic location, and your movements and interactions with the website or apps, including the pages you view and the information you download. When you visit SuperJili’s website, our servers collect this information. SuperJili uses this information to create aggregated statistics about visitors to our website. When you register an account, make a trade or contact our support team. This data may include your name, email address, phone number, payment information and game preferences. Your web browser or software may transmit certain information to the server that hosts the websites you visit. This includes a unique number assigned to your server or internet connection, your computer’s capabilities and features, your geographic location, and your interactions with the website or application, e.g. the pages you view and the information you download.

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Privacy Commitment

Superjili.com.ph, SuperJili.COM, SuperJili.CC, SuperJili.LOL, SuperJili.CLUB, SuperJili CASINO, SuperJili ONLINE CASINO, SuperJili BET, LEGIT ONLINE CASINO collectively referred to as “SuperJili”, we, us, our, At SuperJili, we are committed to safeguarding the privacy and security of our users’ personal information. Our Privacy Commitment outlines the principles we adhere to in protecting your data

Why we process personal data

We process personal data at SuperJili for several reasons, all of which are aimed at providing you with the best possible gaming experience and ensuring the security and integrity of our platform. Here are some key reasons why we process personal data:

Account Creation and Management: We process personal data to create and manage user accounts, allowing you to access our platform, participate in games, and manage your preferences.
Transaction Processing: Personal data is processed to facilitate transactions, including deposits, withdrawals, and other financial transactions, ensuring seamless and secure payment processing.
Customer Support: We process personal data to provide customer support and assistance, addressing any inquiries, concerns, or issues you may encounter while using our services.
Improving Services: Personal data helps us analyze user behavior, preferences, and interactions with our platform, allowing us to improve our services, enhance user experience, and tailor offerings to your interests.
Security and Fraud Prevention: We process personal data to detect, prevent, and investigate fraudulent activities, unauthorized access, and other security threats, safeguarding the integrity of our platform and protecting user accounts.
Legal Compliance: Personal data may be processed to comply with legal obligations, including regulatory requirements, law enforcement requests, and judicial proceedings.
Communication and Marketing: With your consent, we may process personal data to send promotional offers, updates, and marketing communications, keeping you informed about new games, promotions, and other relevant information.
Aggregate Analytics: We may process personal data in an aggregated and anonymized form to generate statistical insights, trends, and analytics, which help us understand user behavior and preferences without identifying individual users.

Overall, the processing of personal data is essential for the operation, improvement, and optimization of our gaming platform, as well as for ensuring compliance with legal and regulatory requirements. We are committed to handling personal data responsibly and transparently, prioritizing your privacy and data protection rights at all times.

Types of personal data we collect

At SuperJili, we collect various types of personal data to provide you with our services and ensure a seamless gaming experience. Here are the types of personal data we typically collect:

Identification Information: This includes your name, date of birth, and gender, which are necessary for creating and managing your account.

Contact Information: We collect your email address, phone number, and mailing address to communicate with you, send important updates, and facilitate account verification.

Account Credentials: To ensure the security of your account, we collect login credentials such as usernames, passwords, and security questions/answers.

Financial Information: When you make transactions on our platform, we collect payment details such as credit/debit card numbers, bank account information, and transaction history.

Location Data: We may collect your geographical location through your device’s IP address or GPS data to provide location-based services and comply with legal requirements.

Technical Information: This includes information about your device, browser, operating system, and internet connection, which helps us optimize our platform and troubleshoot technical issues.

Usage Data: We collect data on your interactions with our platform, including game preferences, browsing history, and session duration, to personalize your experience and improve our services.

Communication Data: We may collect information from your communications with our customer support team, such as chat transcripts and support tickets, to address your inquiries and provide assistance.

Marketing Preferences: We may collect data on your marketing preferences and consent to receive promotional communications, allowing us to tailor our marketing efforts to your interests.

Social Media Information: If you choose to connect your social media accounts to our platform, we may collect information from your social media profiles in accordance with your privacy settings.

It’s important to note that we only collect personal data that is necessary for the purposes outlined in our Privacy Policy, and we handle it in accordance with applicable data protection laws and regulations. We prioritize the security and confidentiality of your personal information and strive to be transparent about our data collection practices.

Collecting Personal Data

Collecting personal data is crucial for SuperJili to provide our gaming services effectively while ensuring a secure and personalized experience for our users. Here’s how we collect and handle personal data:

1. Account Creation:

When you sign up for an account, we collect essential information such as your name, date of birth, email address, and contact details. This data is necessary to create and manage your account securely.

2. Transaction Processing:

During transactions, we collect financial information such as payment details and transaction history to facilitate deposits, withdrawals, and other financial activities securely.

3. Communication:

We may collect data from your interactions with our customer support team to address inquiries, provide assistance, and enhance your overall experience on our platform.

4. Technical Information:

To optimize our services and troubleshoot technical issues, we collect technical information about your device, browser, operating system, and internet connection.

5. Usage Data:

We gather data on your interactions with our platform, including game preferences, browsing history, and session duration, to personalize your experience and improve our services.

6. Marketing Preferences:

We collect data on your marketing preferences and consent to receive promotional communications, allowing us to tailor our marketing efforts to your interests.

7. Location Data:

We may collect your geographical location through your device’s IP address or GPS data to provide location-based services and comply with legal requirements.

8. Social Media Information:

If you connect your social media accounts to our platform, we may collect information from your profiles in line with your privacy settings.

We adhere to strict data protection laws and regulations, prioritizing the security and confidentiality of your personal information. Our Privacy Policy outlines how we handle and protect your data, ensuring transparency and accountability in our data collection practices.

Link to third-party websites

Sometimes, we may provide links to third-party websites or advertisements containing links to third-party websites. These links are provided as a service to you and we do not provide any personal data to these websites or advertisers. Therefore, we will not be responsible for their security measures. These websites are operated by independent entities with their own privacy policies that you should also consider. SuperJili’s privacy policy does not apply to other websites or the use of your information by those organizations. SuperJili does not control the content displayed on those websites, as well as any measures, if any, taken by those websites to protect the privacy of your information.

Sharing Personal Data

At SuperJili, we take the privacy and security of our users’ personal data seriously. We are committed to safeguarding your information and only share personal data in limited circumstances and for specific purposes, ensuring that it is handled responsibly and in compliance with applicable laws and regulations. Here’s how we may share personal data:

1. Service Providers:

We may share personal data with trusted third-party service providers who assist us in delivering our services, such as payment processors, customer support platforms, and marketing agencies. These service providers are bound by strict contractual obligations to handle your data confidentially and only use it for the purposes specified by SuperJili.

2. Legal Compliance:

In certain cases, we may be required to share personal data to comply with legal obligations, regulatory requirements, or law enforcement requests. This includes sharing information with government authorities, regulatory bodies, or judicial entities as necessary to investigate, prevent, or address illegal activities, fraud, or violations of our terms of service.

3. Business Transfers:

If SuperJili undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you of any such changes and ensure that appropriate safeguards are in place to protect your data during the transfer process.

4. Consent:

We will obtain your explicit consent before sharing your personal data for any purpose not outlined in our Privacy Policy. You have the right to withdraw your consent at any time by contacting us or adjusting your privacy settings.

5. Anonymized and Aggregated Data:

We may share anonymized and aggregated data that does not personally identify you for analytical purposes, market research, or statistical analysis. This data helps us understand trends, improve our services, and enhance the overall user experience without compromising your privacy.

6. Social Media Integration:

If you choose to connect your social media accounts to our platform, we may share information in accordance with your privacy settings and preferences. We recommend reviewing the privacy policies of these third-party platforms to understand how your data is handled.

7. Limited Disclosures:

We limit the disclosure of personal data to the extent necessary to fulfill the purposes outlined in our Privacy Policy and ensure the security and integrity of our platform. Your privacy is our priority, and we are committed to transparent and responsible data sharing practices.

For more information on how we handle personal data and protect your privacy, please refer to our Privacy Policy or contact our Data Protection Officer.

Privacy rights of adolescent children

SuperJili pays special attention to issues related to privacy and is particularly cautious in supporting users who are children. We do not collect personally identifiable information from individuals under the age of 18. Individuals under the age of 18 are not permitted to access or use our games.

We also encourage and request parents to regularly monitor and supervise their children’s online activities to ensure that their personal information is not disclosed and that they do not use our services in an unsafe manner.

Protecting Your Personal Data

Protecting your personal data is a top priority at SuperJili. We employ robust security measures and best practices to ensure that your information is safeguarded against unauthorized access, disclosure, alteration, and destruction. Here’s how we protect your personal data:

1. Encryption:

We use industry-standard encryption protocols, such as Secure Sockets Layer (SSL) technology, to encrypt data transmitted between your device and our servers. This ensures that your information remains confidential and secure during transmission.

2. Access Controls:

Access to your personal data is restricted to authorized personnel who require it to perform their duties. We implement strict access controls, including password protection, multi-factor authentication, and role-based access permissions, to prevent unauthorized access to your information.

3. Data Minimization:

We only collect and retain personal data that is necessary for the purposes outlined in our Privacy Policy. We do not use or retain your data beyond what is required, minimizing the risk of unauthorized access or misuse.

4. Security Audits:

We regularly conduct security audits, assessments, and penetration testing to identify and address potential vulnerabilities in our systems and infrastructure. This helps us maintain the highest standards of security and protect your personal data from emerging threats.

5. Training and Awareness:

Our team undergoes regular training and awareness programs to ensure they understand their responsibilities in handling personal data securely. They are educated about data protection best practices, security protocols, and compliance requirements to prevent data breaches and unauthorized disclosures.

6. Secure Payment Processing:

We partner with reputable payment processors and financial institutions to ensure that your payment information is handled securely. Our payment systems adhere to Payment Card Industry Data Security Standard (PCI DSS) requirements, providing an additional layer of protection for your financial data.

7. Privacy by Design:

We incorporate privacy and data protection principles into the design and development of our products and services from the outset. By implementing privacy-enhancing features and controls, we minimize the risk of privacy violations and ensure that your personal data is handled with care and respect.

8. Regular Updates and Patches:

We regularly update our systems, software, and security protocols to address known vulnerabilities and protect against emerging threats. This includes installing security patches, software updates, and firmware upgrades to mitigate potential risks to your personal data.

9. Transparent Communication:

We are committed to transparent communication about our data protection practices and any security incidents that may affect your personal data. In the event of a data breach or security incident, we will notify you promptly and take appropriate measures to mitigate the impact.

10. Compliance with Regulations:

We comply with applicable data protection laws, regulations, and industry standards to ensure that your personal data is handled in accordance with legal requirements. This includes the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy regulations.

Your privacy and security are of utmost importance to us, and we are dedicated to maintaining the highest standards of data protection. If you have any questions or concerns about how we protect your personal data, please don’t hesitate to contact us.

Data Privacy Retention

In general, we adhere to the following Personal Data retention standards:

If a data subject currently has a contract and transactions with SuperJili, Personal Data will be retained for the duration of the contract and ten years after completion.
If a data subject does not currently have a contract but has transactions with SuperJili, Personal Data will be retained for the duration of the transaction and ten years after execution.
If a data subject does not have a contract or transactions with SuperJili, Personal Data will be retained for a period of ten years.

Personal Data is stored in secure facilities and maintained according to industry specifications, standards, laws, and regulations unless you request the deletion of your Personal Data from our systems, databases, and hard copies within a reasonable time frame and in compliance with the limitations set forth in relevant laws and regulations. After deletion, your Personal Data will no longer be searchable or included in any anonymous searches and will be completely erased from all storage locations. However, SuperJili Support Data Security personnel may choose not to grant access or modify information based on compliance requests with relevant laws and regulations. SuperJili Support will provide individuals with a written notice stating the reason for refusal.

SuperJili does not have control and therefore cannot enforce the same level of security on any device and application you use to access our website or application or to send us your personal data. Therefore, we are not responsible for the security and protection of information that may have been intercepted before we receive your Personal Data. Personal Data is stored in secure databases and retained according to industry specifications, standards, laws, and regulations unless you request to Delete your Personal Data from our systems, databases, and hardware in a reasonable time frame and in compliance with the limitations set forth in relevant laws and regulations. After deletion, your personal data will no longer be searchable or included in any anonymous searches and will be completely erased from all storage locations. However, SuperJili Support may choose not to grant access or edit information based on requests to comply with applicable laws and regulations. SuperJili Support will provide individuals with a written notice stating the reason for refusal.

Disposal and Destruction

At SuperJili, we understand the importance of securely handling personal data when it is no longer needed. We have robust procedures in place to ensure that personal data is processed and disposed of safely and responsibly. Here’s how we handle the processing and disposal of personal data:

Your personal data will be processed or disposed of safely to prevent any unauthorized processing, access, or further disclosure to any third parties or the public, which could harm your interests as a data subject.

Privacy Policy Update

SuperJili reserves the right to amend this Privacy Policy as necessary or as authorized by the National Privacy Commission or any amendments to the Data Privacy Act of 2012. Any changes to this Privacy Policy will be validly posted on this website and will take effect immediately. Our users are encouraged to regularly check for updates. Changes will not be retroactive and will not alter how we handle previously collected personal data without your consent, unless required by law to do so.

How to exercise your data privacy rights

At SuperJili, we respect your data privacy rights and provide you with the means to exercise them effectively:

Right to be informed
Right to rectification or correction of inaccurate data
Right to erasure or blocking
Right to access
Right to object
Right to data portability
Right to damages
Right to file a complaint

As a data subject, you have the right to reasonably control the flow of your Personal Data. You can exercise your rights over your data yourself or authorize another person to do so on your behalf, provided that you supply specific authorization supported by appropriate documents, such as a Special Power of Attorney, etc.

Your data subject rights are transferable. In the event that the data subject dies or loses capacity, their legal heirs may exercise the aforementioned rights.

Your privacy is very important to us, and we are committed to ensuring that your data privacy is respected and maintained. Please contact us if you have any questions or concerns about exercising your data privacy rights.

Contact Us

If you have any concerns or feedback, you can reach us through the “Contact Us” menu on our website, superjili.com.ph, or by contacting us via text message or email to our SuperJili Support team.

Casino Brand: SuperJili
Website: https://superjili.com.ph
Email: [email protected]
Hotline: +632 8880 3615
Address: SuperJili Casino, Solaire Resort and Casino, 15th Floor, Theater Carpark Building, 1 Asean Avenue, Entertainment City Tambo, Parañaque City, 1701 Metro Manila, Philippines.

This privacy policy was last updated on May 11, 2024.

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